Returns & Exchanges

At Samplize, we want you to feel confident in your color choices; however, due to the nature of our peel-and-stick paint samples, all sales are final once orders have been processed. If your samples arrive damaged or incorrect, please follow our streamlined resolution process below.

Return Process

• 1.
  Inspect Your Order

  Examine your paint samples immediately upon delivery to ensure color accuracy and that no damage occurred during transit.

• 2.
  Contact Support

  If you receive a damaged or incorrect item, email our support team within 7 days of delivery with your order number and a photo of the issue.

• 3.
  Verification Process

  Our quality assurance team will review your claim and verify the discrepancy against your original order specifications.

• 4.
  Receive Replacement

  Once approved, we will expedite a replacement shipment of the correct samples to your address at no additional cost to you.